Stronix Consults
Sales in Lagos
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What you should know about Stronix Consults
CCSA is an acronym for Certified Customer Service Associate. After this stage, you enrol for the CCSP which is the final stage of the certification programme. With the exposure this course gives you, you make exceptional customer service delivery the centre of your daily operations...Participants are exposed to the dynamics of handling customers, turning customer contact to sales and exposing them to real world situations that they experience on the job with the view of teaching them effective methods on how to handle them. It focuses on moulding the attitudes, perception and passion for customer service. It introduces the would-be customer service professional to the certification program and on what is expected from a customer service expert. It is a foundational course and pre requisite for advanced courses. This is the first stage of the program. For enquiries.So enrol today and be part of the service revolution. In this league of elite professionals you acquire the secrets of turning customers into fans and making them loyal for life. Being customer service focused will not only change improve your career, it will change your life. Without customers, no one has a job, we need to understand this and walk the talk. It a 10-week strategy session that equips the participant with tools needed to proffer and deliver customer service solution in various business climes...
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